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Information Technology Analyst (Fire Department)

Department: Fire Department
Location: 350 Washington Street
Brookline, MA, 02445
Salary: $95,625- $108,195 annualized
Minutes Walk to Public Transit: 10
Job Close Date: Until filled.

Are you a technology professional who thrives in fast-paced, mission-critical environments? The Brookline Fire Department is seeking a dynamic Information Technology Analyst to lead, manage, and advance the department’s technology systems. In this highly impactful role, you will work directly with the Fire Chief to develop and implement IT strategies that support public safety operations and improve emergency response services.

This is a unique opportunity to contribute to the safety and well-being of the Brookline community by ensuring the reliability and innovation of the Fire Department’s IT infrastructure, including critical radio systems, public safety applications, and specialized data platforms.

Key Responsibilities

  • Develop and execute long- and short-term IT strategies in coordination with the Fire Chief and Town CIO.
  • Oversee the management, maintenance, and support of the Fire Department’s IT infrastructure, applications, RF radios, and communication systems.
  • Provide technical leadership and direct end-user support to Fire Department personnel.
  • Administer and troubleshoot public safety applications and databases.
  • Manage IT project planning, budgeting, procurement (RFQs, RFPs, grants), and system upgrades.
  • Build collaborative relationships with internal departments, regional public safety partners, vendors, and contractors.
  • Respond to IT emergencies and provide timely solutions under pressure.
  • Continuously evaluate and recommend new technologies that support the Department’s mission.


Required Qualifications
Bachelor’s Degree in Computer Science, Information Systems, or a related field. Equivalent specialized training and experience may substitute; five to seven years of IT experience with direct end-user support and system administration. Experience in a public safety or emergency response environment is highly preferred.

Candidates should demonstrate strong proficiency with Microsoft SQL, MS Access, Crystal Reports, Windows OS, and Microsoft Office Suite, as well as expertise in hardware, software, RF radio systems, and public safety technologies. The role requires excellent troubleshooting, data management, and reporting skills. Successful candidates will also bring adaptability to evolving technologies, strong communication and project management abilities, solid analytical thinking, and the capacity to work both independently and collaboratively across departments.

Why Brookline Fire Department?

  • Make a direct impact on public safety and emergency services.
  • Join a team that values innovation, collaboration, and community service.
  • Excellent Compensation and Benefits: $95,625- $108,195 annualized salary, four weeks vacation; generous holiday, sick and personal days, excellent health insurance, and retirement pension.

If you’re ready to apply your IT expertise in a high-stakes, high-impact setting, we encourage you to apply today! Position open until filled, but applications received by July 28 will be prioritized for consideration.

The Town of Brookline is an equal opportunity employer and dedicated to maintaining a diverse workforce.

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