Are you a dedicated and organized professional with expertise in workers' compensation, employee benefits, and leave management? The Town of Brookline is seeking a dynamic Workers Compensation Case Manager - Leave Specialist to join our team. In this pivotal role, you will ensure the effective management of workers' compensation cases, leave of absence programs, and related services to support employees through various life, medical, and injury-related challenges.

About the Role:

As the Workers Compensation Case Manager - Leave Specialist, you will coordinate all aspects of leave management, including Workers' Compensation, injury on duty (IOD), Family and Medical Leave Act (FMLA), ADA accommodations, parental leave, and more. You’ll play a vital role in communication and case management, acting as a liaison between employees, medical providers, insurance carriers, and managers, while ensuring compliance with all relevant laws and regulations, such as FMLA, ADA, 111F, and OSHA.

This is an excellent opportunity for someone who thrives in a collaborative, fast-paced environment and has a passion for making a positive impact on employees' well-being and workplace safety.

Key Responsibilities:

• Case Management: Manage Workers' Compensation claims, Police and Fire injury on duty (111F) cases, and other leave of absence programs. Act as the main contact for employees, medical providers, third-party administrators, and legal professionals to ensure smooth case progress.

• Employee Support: Facilitate communication with employees on leave, providing ongoing support and guidance regarding their medical status, accommodations, and return-to-work plans.

• Compliance & Coordination: Ensure adherence to FMLA, ADA, Workers' Compensation laws, and other regulations. Oversee leave of absence documentation, approvals, and communication with both employees and supervisors.

• Safety & Training: Evaluate workplace injuries concerning OSHA regulations, recommend safety improvements, and assist in training employees and managers on safety and emergency procedures.

• Vendor Management: Serve as the primary contact for third-party administrators, outside counsel, and medical professionals, ensuring smooth coordination and timely communication throughout the process.

• Data & Reporting: Maintain accurate and confidential records for all workers' compensation and leave cases. Prepare reports and assist with accidental disability retirement documentation.

Qualifications:

• Education: A Bachelor’s Degree in Human Resources, Insurance, Business Administration, or a related field.

• Experience: Minimum 3-5 years of experience in workers' compensation administration, insurance claims management, leave and absence management, or a related field. Experience in employee relations and case management is highly preferred.

• Knowledge & Skills:

  • In-depth knowledge of Workers' Compensation, FMLA, ADA, 111F, and OSHA regulations.
  • Strong customer service and communication skills to effectively interact with employees, managers, vendors, and medical providers.
  • Highly organized with the ability to manage multiple cases simultaneously.
  • Proficiency in Microsoft Office Suite and other office software.

• Abilities:

  • Ability to manage confidential medical information with discretion.
  • Capable of working independently, prioritizing tasks, and meeting deadlines.
  • Excellent problem-solving and critical thinking skills to address case management challenges.

Why Join Us?

As part of the Town of Brookline’s Human Resources team, you'll have the opportunity to make a real difference in the lives of our employees by ensuring they have the support they need during challenging times. We offer a competitive salary, comprehensive benefits, and a supportive, team-oriented environment.

Compensation & Benefits:

• Salary Range: $77,170 - $87,314 annualized
• Benefits: Generous healthcare, dental, vision, and retirement benefits; four weeks annual vacation leave, personal days, holidays, and more. This position is also hybrid-eligible.

How to Apply:

If you're ready to bring your expertise in workers' compensation and leave management to the Town of Brookline, we want to hear from you! Please submit your resume and cover letter to apply.